What Guarantee Does Kitchen Installation Come With?
Kitchen unit guarantees (5–25 years) cover manufacturing defects and are provided by the retailer. Installation workmanship should be guaranteed separately by the fitter. Install My Kitchen provides a 12-month workmanship warranty on all installations.
Retailer Unit Guarantee Explained
All major UK kitchen retailers provide a product guarantee on their units. Howdens offers a 25-year structural guarantee on carcasses. Wren provides a 25-year guarantee on carcasses and a 10-year guarantee on doors. IKEA offers a 25-year guarantee on METOD frames. Magnet and other mid-market retailers typically offer 5–10 year guarantees. These guarantees cover manufacturing defects — failures that arise from the product itself under normal use, not damage caused during installation or by the homeowner. Guarantees are registered with the retailer and follow the product, not the installer.
What a Workmanship Warranty Covers
A workmanship warranty from your fitter covers the quality of the installation itself. It is entirely separate from the retailer's product guarantee and covers different things. A workmanship warranty should cover: levelling and alignment remaining correct, worktop joints remaining tight and sealed, doors and drawers continuing to operate correctly, plinths and cornices remaining fixed, and silicone seals remaining intact. The duration of a workmanship warranty varies between fitters. Some offer 6 months, others 12 months or more. Always ask for this warranty in writing before committing to an installer.
Our 12-Month Guarantee
Install My Kitchen provides a 12-month workmanship warranty on all installations, confirmed in writing. Within the 12-month period, if any element of the installation is found to be defective as a result of our work, we return to correct it at no cost. This guarantee covers all aspects of the installation from unit levelling to worktop jointing to trim fitting. It reflects 30 years of confidence in the quality of our workmanship. To discuss our warranty in detail, call 07399 651836.
Related Questions
Some retailers require guarantee registration — Wren, for example, has an online registration process. Others register automatically at purchase. Check with your retailer at the time of purchase and keep your receipt and order confirmation.
Most retailer guarantees are linked to the product at the property rather than to the individual purchaser, meaning they transfer with the property. Check the specific terms with your retailer — this can be a selling point when marketing your home.
Workmanship warranties cover defects resulting from the installation. They do not cover damage caused by the homeowner, normal wear and tear, or issues arising from subsequent trades working in the same area.
No — always get the workmanship warranty in writing as part of your installation quote or contract. A verbal assurance is difficult to enforce. Install My Kitchen confirms all warranty terms in writing before installation begins.
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