What Happens If a Kitchen Fitter Damages Something?
If a kitchen fitter damages your property or kitchen units during installation, you are entitled to have the damage made good at the fitter's expense. A reputable fitter will have public liability insurance to cover accidental damage.
Your Rights
Under consumer law, if a tradesperson damages your property during the course of their work, they are responsible for repairing or replacing the damage. This applies whether the damage is to your property (walls, floors, existing fittings) or to items in their care (kitchen units, appliances).
What to Do If Damage Occurs
- Document the damage immediately with photographs
- Inform the kitchen fitter in writing (text or email creates a record)
- Give the fitter the opportunity to rectify the problem before engaging other parties
- If the fitter does not respond, contact their public liability insurer
Why Insurance Matters
A professional kitchen fitter should carry public liability insurance. This covers accidental damage to your property during their work. Always ask for proof of insurance before booking any tradesperson.
Related Questions
You can reasonably withhold a portion of payment that corresponds to the cost of making good the damage. Take legal advice if the fitter disputes liability.
If a unit is damaged during installation, the fitter is responsible for replacement. Document the damage and report it to the fitter immediately.
Public liability insurance covers accidental damage to client property. Whether units are covered depends on the specific policy — check with the insurer.
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