Kitchen Survey Cost — £195 Credited Back on Booking

What the Pre-Installation Survey Covers

The pre-installation survey is a full site visit by one of our experienced kitchen fitters. It takes place at your property and typically lasts between one and two hours depending on the complexity of your kitchen plan and the room.

During the survey we carry out the following checks and assessments. These are not cosmetic questions — they are the specific measurements and observations that allow us to produce a fixed-price quote with confidence.

• Full room measurement

  We measure the room precisely — all four walls, ceiling height, and any alcoves, chimney breasts, or structural features that affect the unit run. We cross-reference these measurements against your kitchen plan and flag any discrepancies before you commit to an order.

• Floor level assessment

  We check floor levels across the entire footprint using a spirit level and straight edge. A floor that rises or falls by 20mm or more across the kitchen run will require significant shimming and plinth scribing, which adds installation time. Identifying this at survey stage allows us to account for it in the fixed-price quote.

• Wall and ceiling conditions

  We assess the straightness of walls and the height consistency of the ceiling. Out-of-plumb walls affect how wall units sit and how much scribing is needed at the ends of runs. Low or sloping ceilings can affect the positioning of tall housing units and extractors.

• Service positions

  We note the current positions of the water supply, waste outlet, gas supply (if applicable), and electrical sockets and circuits. If any services need moving — to accommodate the new layout — we flag this so you can arrange the relevant trade in advance. Moving services after the kitchen is ordered is a common source of unexpected cost; catching it at survey stage keeps costs predictable.

• Kitchen plan review

  We review your kitchen plan — whether from a retailer such as Howdens, Wren, or IKEA, or drawn up independently — against the actual room. We check that the proposed unit run will work in the space as drawn, that appliance apertures are the correct size for the appliances specified, and that the plan accounts for any structural features in the room.

• Fixed-price installation quote

  Following the survey, we produce a written fixed-price installation quote. This sets out the scope of work, the number of installation days, the rate, and the total. This is the price you pay for the agreed scope — not a starting point for negotiation or a figure subject to additions.

How the £195 Credit Works

The survey fee of £195 is paid at the time of booking the survey. When you receive your fixed-price installation quote and decide to proceed, you confirm your installation date and pay a deposit. At this point, the £195 survey fee is credited in full against your installation balance. You do not pay the survey fee twice — it becomes part of your overall installation payment.

For example: if your fixed-price installation quote is £3,600 and you pay a 25% deposit (£900), the £195 survey credit is applied to that deposit, meaning you pay £705 at the point of booking rather than £900. The remaining balance is settled on completion of the installation.

If, following the survey, you decide not to proceed with the installation, the survey fee is retained. The fee reflects the time and expertise involved in the site visit and the production of the fixed-price quote, and it is not refundable in this circumstance.

Why a Survey Protects Your Kitchen Project

A kitchen installation without a pre-installation survey is, in our experience, an installation that carries unnecessary risk — for both the customer and the fitter. Without a survey, any quote is an estimate based on incomplete information. When the fitter arrives on site and discovers issues that the estimate did not account for, the cost conversation becomes difficult for everyone.

The most common issues we find at survey stage that would have caused problems on installation day: a floor level that varies more than expected; a gas or water supply in the wrong position for the new layout; a kitchen plan that does not quite work in the actual room due to a window position or a structural wall; and appliance aperture sizes that do not match the specified appliances. None of these is unusual — and all of them are straightforward to resolve when identified weeks before installation day rather than on the morning the units are due to go in.

We strongly recommend booking a survey before finalising your kitchen order. If we find that a unit run needs to change — for example, because the wall is shorter than the plan shows — you can reorder the affected components before delivery rather than dealing with the inconvenience and cost of return logistics after the kitchen has arrived.

The survey is, in effect, the most valuable investment you can make in your kitchen project. It converts an uncertain estimate into a fixed price, and it converts unknown risk into a managed plan.

How to Book a Pre-Installation Survey

Booking a survey is straightforward. You can book online via our survey booking page, or call us on 07399 651836. We will agree a date and time that suits you, and collect the £195 survey fee at the time of booking.

Before the survey visit, it helps to have your kitchen plan available — a printed copy or a digital plan from your retailer's design software is ideal. If you have not yet finalised the plan, the survey can still go ahead: we assess the room and discuss your plans with you, which often helps to refine the kitchen layout before you commit to an order.

We cover Coventry, Warwickshire, and surrounding areas. If you are unsure whether your address is within our coverage area, please call or use the contact form and we will confirm.

Frequently Asked Questions